Information Overload: Transforming Content Chaos
Information Overload
With the growing use of intranets and the Internet, many organizations encounter information overload at a number of different levels. Information is scattered across numerous documents, e-mail messages, and databases at different locations and systems. Finding relevant and accurate information is often time-consuming and may require access to multiple systems.
As a consequence, organizations lose a lot of productive employee time. One solution to this problem is to use portals. A portal is a Web-based personalized gateway to information and knowledge in netwoek computing. It attempts to address information overloadthrough an intranet-based environment to search and access relevant infomation from disparate IT systems and the Internet, using advanced search and indexing techniques. A portal is one screen from which we do all our work on the Web. In general, portals are referred to as information portals (Turban, McLean, & Wetherbe, 2004).
Setting up a Corporate Portal for Supervisors:
Setting up a supervisor’s or workforce portal will enable managers and supervisors to control the entire workforce management process – from budgeting to scheduling workforce. The content of setting up the portal is streamlined according to business need. An example of the framework for a corporate portal is shown below:
Corporate Portal Applications
- Personalization
- Search
- Knowledge Management
- Business Intelligence
- Integration
- Collaboration
- Publishing
1. External Information Resources: External Web Sites; External Content; News and News Feeds; External Services
- Accessibility
- Extensibility
2. Internal Information Resources: Internal Web Sites; Collaboration Products; Documents; Organizational Knowledge Bases; Data Warehouses
- Security
- Scalability
